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Domino 8.0.2 fails to install 
During installation of Domino 8.0.2 (32 bit) on Windows Server 2003 R2 I am getting an error. The error has to do with the Java JVM. I tried installing Sun Java and that didn't help. I am thinking it has to do with admin rights on the Windows box. Any insights would be helpful.

The Windows box is all patched and the virus software has been temporarily turned off.
Domino Administration / Installation
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Bruce Elgort - over 4 years ago |  |  | Viewed 330 times
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There are 10 answers

1votes
What is the specific error? Which Sun Java release did you try? The installer itself uses it and I recall issues with the latest, so I am using 1.6.0_11.  Ensure that the environment "PATH" setting has the bin directory setup in it.  Also, in the control panel java app, that under Java runtime settings, you have the correct one enabled.
Joseph Hoetzl - over 4 years ago | 
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0votes

Actually, when the install gets to the Java piece, it just quietly closes.
When checking the event viewer we get this message.

Faulting application java.exe, version 141.2003.9.30, faulting module jvm.dll, version 141.2003.9.30, fault address 0x0015c03a.

Tim Paque - over 4 years ago | 
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I Just tried installing Java 6 update 11, still failed.
Tim Paque - over 4 years ago | 
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I Just set the Environment Variable "Path" to the bin folder of the java installation.  Still failed at the exact same spot.

If anyone has any other ideas, I'm trying to install Domino 8.5 on a windows 2003 server.    (To be used as a sametime server).

It does reside on a VMWare machine, as did our previous sametime server.

Tim Paque - over 4 years ago | 
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1votes
Off the beaten path question - what is the directory you are trying to install to?  There is an oldish issue with using directory names longer than the old DOS 8.3 standards - are you installing to some other directory name?

As for using Domino 8.5 for a Sametime server - It isn't a supported setup:
http://www-01.ibm.com/support/docview.wss?rs=477&uid=swg21096416

But, you could read through this:
http://www-10.lotus.com/ldd/nflsblog.nsf/dx/ST-domino85


Also, a few other things - if you double click the setup.jar - what happens?

Lastly - perhaps try a silent install and see where that takes you:
http://publib-b.boulder.ibm.com/lotus/c2724060.nsf/f4b82fbb75e942a6852566ac0037f284/5cffe44e7a572eb6852574d5000944d2?OpenDocument
Joseph Hoetzl - over 4 years ago | 
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0votes
@Joe - what is failing is the downloaded install from IBM's site.  After it finishes extracting all the files it launches the JVM and then 50 percent into the install the installer dialog box just disappears and a java dlll error gets logged in the Event Viewer.
Bruce Elgort - over 4 years ago | 
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1votes
If you use something like WinRAR, or whatever de-archiver you like, and extract out the main downloaded file.  Can you then launch just the setup.jar file without the windows exe wrapper?  If java is setup correctly, you should be able to just double click the setup.jar from explorer.
Joseph Hoetzl - over 4 years ago | 
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I was able to run the setup.jar it still blows up at the same point.  I have installed 4 different variations of java, and tried setting the path variable to point to the bin folder.

However when I do it that way it does give a more useful error, It says:

Errors occured during the installaion.
 . JVM not found

So clearly there is an issue with Java, but how to resolve?

Tim Paque - over 4 years ago | 
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Not sure if your problem relates to a server upgrade or a fresh install, but there is a documented issue with the 1.3.1 JVM which is obsolete since ND7, and which the ND8 installer should  have removed - search the Domino folder (and sub-folders) and remove ibmjcaprovider.jar, then retry the install.
Paul Harrison - over 4 years ago | 
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Turns out that the Data Execution Prevention services were not allowing Java to run.  Once this was turned off the installation worked.
Bruce Elgort - over 4 years ago | 
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